Sometimes parents need help, too! At Mooshii, we’re here for you every step of the way!

Got Any Questions?
Use the form below to get in touch with the sales team
FAQs
Below are some of are common questions
How can I expedite the delivery of my order?
To receive your order faster, simply choose the convenient shipping option during the checkout process. We offer various shipping methods with different delivery timeframes to suit your needs. Selecting an expedited shipping option will prioritize the processing and dispatch of your order, ensuring it reaches you in a shorter time frame. Please review the available shipping options at checkout to choose the one that best aligns with your delivery preferences.
Are Mooshii products available outside of the United States?
We do not ship internationally from www.mooshii.com
I made a mistake on my order! What do I do next?
No problem at all - we all make mistakes! Email team@mooshii.com and we can help.
What's your return policy?
We want you to be happy! We will gladly provide a refund for unused products returned within 30 days of purchase. We are unable to accept returned items that have been used. If you need to return your mat(s) please visit shipping & returns. You will be given step-by-step instructions on the return process. Read More.
I’m missing or received an incorrect item in my order. What can I do?
We’re sorry to hear about the mix-up in your order! Please reach out to our support team at team@mooshii.com within 14 days of receiving your order for further assistance.